The challenge of culture change

Share:   We all go through change every day of our lives; our favourite brand of washing powder is removed from the shelves at the […]

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10 minutes a day keeps the customer satisfied

Share:   Every programme we deliver at EMS Cognito always introduces the need for a daily review. This is about the whole team taking 10 […]

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What is an O.G.S.M. and why an organisation should have one

Share: What it is: Objectives, Goals, Strategies, Measures is a strategic business process to develop a simple document which captures senior management’s medium-term vision for […]

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Why your approach to problem solving is wrong?

Share:   I had the honour of working with a team today developing their problem solving skills. Of all the material we discussed and all […]

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Blame free learning: the only way to improvement

Share:     Observing small children as they learn about the world and the environment around them you realise they constantly challenge what they think […]

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